Loading... Please wait...

Spice of Life


Privacy Policy

At Bonza Spice your privacy and confidence is important to us!

This Bonza Spice is owned and operated by Reed Pacific Inc. “Reed Pacific” 1037 Old Northern Rd Dural 2158 NSW, Australia.

Personal information held by Reed Pacific:

Reed Pacific will only collect personal information that is vital to conducting business with you.

This may include:

* Your name, address and contact details
* Account name and account number held by financial institutions from which payments for products and services provided by Reed Pacific are made and information obtained as a result of credit checks which you authorise us to carry out.
* Records of communications between you and Reed Pacific relating to products and services provided to you.

How we collect personal information:
Reed Pacific collects personal information in a number of ways, including:

* Directly from you, (e.g. during registration or application for products and services, forms on our website), when you provide information by phone or in documents such as an application form

How Reed Pacific uses personal information:
Your personal information may be used to:

* Identify you and to assist you in your enquiry for our products and services more easily
* Provide the products and services you require
* Administer and manage those products and services, including charging, billing and collecting debts.
* Gain an understanding of your information and productservice needs in order for us to provide you with a better, more personalized product or service that is tailored to your needs
* Inform you of ways the products and services provided to you could be improved
* Conduct appropriate checks for credit-worthiness and for fraud
* Research and further develop our products and services

Securing your personal information:
Your personal information is maintained on Reed Pacific in-house customer servers, these systems are backed up and archived each day to secure storage. The secure storage media is rotated and checked for integrity each week, whilst professionally trained staff maintains integrity of the customer systems and therefore your information.

Disclosing personal information:
Where appropriate, these disclosures are subject to privacy and confidentiality protections. Your information will not be disclosed unless there is the need for:

* billing and debt-recovery functions
* credit-reporting and fraud-checking agencies
* Credit providers for credit related purposes such as creditworthiness, credit rating, credit provision and financing.
* Our professional advisers, including our accountants, consultants and lawyers'
* government and regulatory authorities and other organizations, as required or authorized by law.

Access to your personal information:
You have a right to access your personal information, subject to some exceptions allowed by law. If you would like to do so, please let us know by sending an email using the contact us page. You may be required to put your request in writing for security reasons. Reed Pacific reserves the right to charge a fee for searching for and providing access to your information.

Changes to Reed Pacific's Privacy Policy:
The Reed Pacific Privacy Policy may change from time to time particularly as new industry codes are introduced. Any changes will be highlighted in this area.
This policy was last updated on 4th December 2009.


Privacy Complaints:
You can complain about breaches of your Privacy in writing to:

Customer Care Manager
Reed Pacific
PO Box 231 Round Corner
NSW, Australia - 2158

Email: info@bonzaspice.com